The world is embroiled in conflict as the pandemic continues unabated....
Anecdotal evidence abounds that organizations have distinct conflict cultures, or socially shared norms for how conflict should be managed....
Building on affective events theory (AET; Weiss & Cropanzano, 1996), the present research examined the short-term within-person effects of...
Too Hot to Handle: How to Manage Relationship Conflict,” Edmondson with Diana McLain Smith, California Management Review, 2006
In the past decade interest has flourished in the empirical study of forgiveness in the wake of intergroup conflicts....
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