Webinar: Chief Diversity Officer: Individual Coach and Organization Change Agent

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April 27, 2021 - 12:00pm to 1:00pm

Carol Kauffman and Cynthia Soledad, co-lead of Egon Zehnder’s global DEI Practice will discuss how the landscape has changed for corporate DEI work in the past year, how coaches and DEI practitioners can help unlock growth in inclusive leadership skill, and how this connects to organizational development in DEI.

Session Key Topics:

  • What changed in the DEI conversation in 2020, and what didn’t?
  • How is the role of Chief Diversity Officer defined?  How does this role drive impact, and what barriers might exist to delivering the desired impact?
  • What is skills and behaviors can coaches and DEI practitioners help executives to develop, to be more effective leaders themselves in DEI? What impact does this have on meeting corporate DEI goals?

Presenter: Cynthia Soledad

This is a public webinar


Cynthia Soledad, based in Chicago, co-leads Egon Zehnder's Global Diversity and Inclusion Practice and is an active member of the firm's Consumer and Chief Human Resources Officers practices. She is a respected provider of executive search and management appraisal services across all consumer goods and services, while drawing on deep experience in consumer durables, packaged goods, and retail.  She leads CHRO searches and consults on best practices in the recruitment and retention of diverse talent across all sectors.

Prior to joining Egon Zehnder, Cynthia served as Senior Brand Director at Whirlpool Corporation with responsibility for the KitchenAid brand, which included refreshing its positioning and redesigning the main products. She also led Marketing Services and established the company's first digital center of excellence. Earlier, Cynthia was a Brand Manager at Procter & Gamble, where she held various roles in business delivery, upstream innovation, and shopper marketing. Throughout her career, Cynthia has been engaged in developing leadership and promoting employee diversity and inclusion, for example by leading the Whirlpool Women's Network and P&G's Asians in Marketing and CMK group.

Cynthia earned a BA in anthropology from the University of Chicago and an MBA from the Darden Graduate School of Business at the University of Virginia. Outside work, she enjoys singing. Her husband and two children as well as her large extended family are very important to her.

Carol Kauffman embodies the IOC goal of bringing science and practice together as seen in her academic and professional practice. She is a leadership coach with over 25 years experience helping leaders raise the bar on their performance and managing their success. She is most interested in high-stakes coaching when the stakes are high, outcomes are uncertain and it can be necessary to intervene quickly.

Dr. Kauffman has extensive coaching experience with over 40,000 hours of client contact.  She works with multi-national organization either on an individual basis or in tandem with large-scale leadership development programs. A sampling of clients includes: Ahold, Astra Zeneca, Baker & McKenzie, BCG, Bombardier, Egon Zehnder, Linklaters, McKinsey, Norton Rose, Tube Lines, Unilever, Vanderbilt University & School of Medicine and Wellington Management Company

In addition to coaching, she has designed and delivered Leader as Coach training programs to hundreds of business and physician leaders. These include programs at Unilever, Massachusetts General Hospital, Health Dialog/BUPA and Infosys. Carol is also the Chief Supervisor of the Meyler Campbell Business Coach Programme, The Alexander Partnership in the UK, and supervised the BCG Europe/Middle East fleet of leadership coaches. She also individually supervises 25 Leadership Coaches in UK, Europe, US and Asia.