We all know how to listen, right? Make eye contact, wait your turn to speak, offer summaries to clarify what you have heard, and ask relevant questions. Although these are helpful, listening is far more than these traditional approaches. In this presentation, Psychologist and Researcher, Dr. Robert Biswas-Diener and IOC Founder, Carol Kauffman, will discuss a fresh take on listening.
Join IOC Executive Director Jeffrey Hull, as he interviews best-selling author and top CEO on his new book. A great read for coaches and leaders alike in this topsy-turvy world of organizational disruption.
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