This session explains why psychological safety matters more than ever in tumultuous times, which bring new challenges and immense uncertainty. These conditions place a premium on innovation, creativity, and teamwork – all of which rest on the ability to speak up openly with ideas, questions, and concerns. We will look at what it takes to foster an environment of psychological safety where people can choose growth and contribution over fear and self-protection.
Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the betterment of society. Edmondson has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, receiving the organization’s Breakthrough Idea Award in 2019, and Talent Award in 2017. She studies teaming, psychological safety, and organizational learning. Her articles have been published in numerous academic and management outlets. Her most recent book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth (Wiley, 2019), offers a practical guide for organizations serious about success in the modern economy and has been translated into 11 languages. Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked on transformational change in large companies. Edmondson received her PhD in organizational behavior, AM in psychology, and AB in engineering and design from Harvard University.
Carol Kauffman embodies the IOC goal of bringing science and practice together as seen in her academic and professional practice. She is a leadership coach with over 25 years experience helping leaders raise the bar on their performance and managing their success. She is most interested in high-stakes coaching when the stakes are high, outcomes are uncertain and it can be necessary to intervene quickly.
Dr. Kauffman has extensive coaching experience with over 40,000 hours of client contact. She works with multi-national organization either on an individual basis or in tandem with large-scale leadership development programs. A sampling of clients includes: Ahold, Astra Zeneca, Baker & McKenzie, BCG, Bombardier, Egon Zehnder, Linklaters, McKinsey, Norton Rose, Tube Lines, Unilever, Vanderbilt University & School of Medicine and Wellington Management Company.
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