In Executive Coaching, our clients are often very good at data and facts and analysis – those skills have led to much of their success to date. They may have spent less time in the seemingly nebulous world of emotion – it may seem to them that focusing on emotions – theirs and others – gets in the way of performance at the office and elsewhere. So how does one enlist a skeptical, fact-based client in dealing with emotions – theirs and others – in the workplace? Here is one approach that works.