This paper provides a summary of team coaching literature and includes team effectiveness studies that can inform team coaching practice. Four team coaching models four empirical studies and eight case studies are discussed. Key team effectiveness topics reviewed include communication decision-making and conflict. Coaching the leader on team design and structure was identified as a key condition of effective team coaching along with the benefits of individual coaching peer coaching and team off-sites. The case studies highlight that team coaching resulted in interpersonal and communication benefits while the empirical studies indicated improved team performance. The authors recommend that future researchers should conduct more management and leadership team coaching studies in real work settings.
Peters and Carr first summarize key insights from the team effectiveness literature:
The authors concluded that research studies are exploratory, at an early stage. Four academic team coaching studies indicate that team coaching has a positive impact on a team’s performance (outputs), and/or processes. Improved outputs included better written products, team effectiveness, innovation, and safety. Additionally, processes that improved were effort, skills, knowledge and learning.
Guidelines on team coaching best practices include:
The authors conclude with insights:
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