Strategic thought leader, complex problem solver, and judicious decision maker, specializing in organizational change and transformational leadership. Over 30 years' experience in business systems engineering, quality management, organizational development, assessment, sustainable corporate culture change, instructional design, training, and executive, leadership, and business coaching. Results-achieving project management professional with extensive experience in cross-organizational team facilitation, chartering, problem space definition, solution development, critical-path execution, and closeout.

• Executive, Leadership, and Business Coaching
• Facilitation
• Instructional Systems Design / Training Development
• Knowledge Management
• Lean Six Sigma
• Operational / Organizational Excellence
• Organizational Culture Change and Transformation
• Organizational Design and Development
• Performance Assurance, Assessment, and Improvement
• Process Re-engineering, Modeling, Governance, and Audit
• Program Evaluation
• Quality Management Systems (Baldrige & ISO 9000:2016)
• Strategic Planning and Deployment

• ​Doctor of Philosophy, University of New Mexico
• Master of Science, Rochester Institute of Technology
• Bachelor of Arts, State University of New York, Oneonta
• Graduate Certificate in Project Management, George Washington University
• Certified Manager of Quality/Organizational Excellence, American Society for Quality (#171113)
• Certified Lean Six Sigma Black Belt, Lockheed Martin
• Board Certified Coach, Center for Credentialing and Education (#4157)
• Deep Change Certified Coach