Patti Phillips

Patti Phillips's picture

Patti P. Phillips, Ph.D., co-founded and successfully built an internationally recognized professional services firm that helps organizations build measurement, evaluation, and analytics capability. Today, her company, ROI Institute (Birmingham, AL), serves for-profit, not-for-profit, government, and non-governmental organizations in 70 countries. ROI Institute’s ROI Methodology is implemented in over 20 professional fields, primarily focusing on human capital.  

Patti is the CEO of ROI Institute and an internationally recognized leader in measurement and analytics. She advises and coaches organization leaders as they invest in measurement and analytics capacity building and how to leverage data to drive strategy. Before co-founding and leading ROI Institute, she led a variety of teams and projects in a subsidiary of The Southern Company (Atlanta, GA).

Patti serves as vice chair and finance committee member of the United Nations Institute of Training and Research, aka UNITAR (Geneva, Switzerland) board of trustees. She also serves as board chair for the Center for Talent Reporting (Winsor, CO) and board member of the International Federation of Training and Development Organizations (London, England). Patti is on the Advisory Board for The Conference Board’s Human Capital Center (New York City, NY) and has served on industry advisory boards for digital platform companies such as CoachHub (Berlin, Germany), Performitiv (Chicago, IL), EdCast (Mountain View, CA), and Cognota (Toronto, ON). She is guest lecturer for institutions such as the United Nations System Staff College (Turin, Italy), New York University (New York City, NY), and The University of Southern Mississippi (Hattiesburg, MS).

A speaker at industry conferences worldwide, Patti also contributes to the growing research in human capital and analytics. Her expertise is documented in over fifty books published by McGraw-Hill, Wiley, Kogan-Page, Berrett-Koehler, and other major publishing houses. Her work has been cited on CNBC, Euronews, and National Geographic and published in over a dozen business journals. She is a thought partner to research organizations such as The Conference Board (New York, NY) and the Institute for Corporate Productivity (Seattle, WA). 

She received the 2022 Association for Talent Development (ATD) Thought Leader Award and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was recognized among the top fifty coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching.