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In an office setting, people are working at their laptops, wearing face masks and at separated desks. At the front of the picture, a white man is wearing a face mask and talking to his coworker, a black woman wearing a face mask. Their desks are separated

What will we go to when moving to a hybrid work format of working both remotely and in person, and what are the challenges that we might expect to see? The topic is widely discussed in many places, and the answers are emerging, but not set in stone yet. The following aims to provide an overview of what the hybrid way of working might look like; reasons for conducting work in a face-to-face setting or remotely; and some of the key questions that leaders and teams will need to be mindful of when shaping their version of the “new world of work”.

The background of the picture is a blurry tree that is flowering. A white hand in the bottom center of the picture is holding a clear globe in their hand. The globe is reflecting the background, and an upside down tree shows up in the globe.

A prior Institute of Coaching Research Dose on Beautiful Coaching Questions (Cook & Moore, 2020) noted that “coaches collect great questions.” These questions are typically focused on expanding our clients’ capacity. On a recent Zoom huddle of IOC Fellows, however, we pivoted to questions that expand a coach’s capacity. In the moment, we generated and curated a diverse list of reflection questions that can deepen our awareness and effectiveness in ways that are important to us. 

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Two hands formed out of words are forming a heart in the middle of the picture. The background is white. The words are largely teal and blue, with one large red word reading Compassion.

This sequel to previous blogs on "Presencing" delves deeper into the ‘Aha’ moment In other words, how both coach and coachee benefit from being a “witness” and a “contributor” to the practice of Co-creating in-the-moment with Compassionate Care.

Circle Of Shoes On Pebbly Beach

Presencing can be significantly enhanced by a better appreciation of the cultural background of the coachee as well as the cultural setting within which the coachee is operating. Coaches, in turn, need to be aware of their own cultural filters. Coach’s CI can significantly influence depth of coaching-interactions with the coachee.

 

Wood Work Table With Coffee Cup, Laptop, And Notepad

Questions such as building trust, fostering a psychological safe space in which clients are able to discuss difficult topics, often related to highly personal content and creating a productive coach-client relationship, are of central significance for successful collaboration with clients. The importance of these questions is even more relevant in the context of virtual coaching. 

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Hand Putting Red Paper Heart Into White Box Slot

Many healthcare professionals are motivated and adamant about improving patients' health and quality of life — until they get hit by the reality of the working conditions and deteriorated healthcare work culture. Compassionate care is expected from healthcare workers to improve the patient experience and ease suffering. How would the healthcare workplace change if we could reflect compassion and kindness to our colleagues in work environments?

Hand Reaching For Red Ladder Leading To A Blue Sky

Coaches can work with a range of individuals managing complexity. Their role is to offer clients safe, professional, and independent support.  This provides them an opportunity to explore thoughts, feelings, attitudes and beliefs regarding their professional and personal roles, relationships, and wellbeing. This is common for both Executives and those impacted by cancer.

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Wicker man sitting with head in hand

Unfortunately, pandemic trauma is only serving to exacerbate significant pain that has been building in the healthcare industry for years. For more than a decade, industry experts – and practitioners themselves – have been sounding the alarm about critical levels of burnout and toxic stress experienced by healthcare professionals.

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Two empty chairs in a stark room

This blog is based on a series of conversations had by a group of Institute Fellows following a wonderful discussion led by Alison Whitmire, President of Learning in Action (and a Fellow herself) and Jeff Hull, Director of Education, Institute of Coaching, on Coaching for Blind Spots - In Ourselves and Our Clients.  Encouraged by Allison and Jeff, we began to explore a new concept, Presencing, that we share here.  Whitmire’s focus on self-awareness  and working on the ”edge” of our blind spots to become facile and effective at helping our clients uncover and work through their own, adds a new dimension for us as coaches.  

Assorted metal keys on a white background

At the intersection of two large and diverse professions lies an opportunity for relief from the pain and struggles that adversely impact many lives. Healthcare and coaching meet in both research and practice: asking questions and in finding pathways to solutions at the intersection of humans and healthcare. The goal of this article is to provide a foundation of understanding with regard to the value of coaching in health care settings.

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