Austin Matzelle, the Program Manager at the Institute of Coaching is a graduate from Seattle Pacific University with a Bachelor’s in Psychology. His interest in psychology mainly lies in identity development, emotion regulation, and baseline happiness theory. This psychological background, along with professional experience in user experience helps Austin in external research for the Institute of Coaching along with internal research to enhance the experience individuals have when interacting with the IOC’s content.
Because the pandemic was unpredictable in so many ways and anxiety levels were high among many providers and workers, we recognized the importance of stre...
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